These classes are designed to provide you with skills to critically evaluate processes, logistics, and planning in your organization for performance improvement. The fundamentals of “Total Quality,” managing the lean enterprise, the Malcolm Baldridge National Quality Award criteria, improving the logistics chain, and ISO 9000 are just a few of the topics covered in these classes. Visit the links in the table below to find out more about these classes.

	Activity-Based Management		Organizational Performance Excellence
	Analysis Methods Application		Quality Management
	The Lean Enterprise		Quality Principles for Upper Management
	Lean Manufacturing		Scorecard & Performance Measurement Concepts
	Logistics Chain: Managing & Improving the Logistics Chain		Six Sigma and Lean Six Sigma Certification Programs
	Malcolm Baldrige Criteria for Performance Excellence		Strategic Planning
	Managing & Improving The Logistics Chain		Total Quality Fundamentals
	Performance Improvement Concepts & Tools

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