Help Desk

The goal of the Help Desk is to provide solutions to faculty, staff and students who have computer related problems or questions. For your online, hybrid, or Web-enhanced classes, you may occasionally have technological problems. Begin your assignments early to ensure that, if you do have technical issues, you will have enough time to correct the problems before your due dates.

The Helpdesk is located in the Ragsdale Computer Lab, Room 105.
Monday — Thursday 7 AM – 9:50 PM
Friday 7 AM – 4:50 PM
Saturday 8 AM – 4:50 PM

If you are having technical difficulties, please contact the Help Desk directly at (910) 938-6123
or
helpdesk@coastalcarolina.edu

For non-computer related questions, please contact the Switchboard at (910) 455-1221
Please note, that in most cases, we cannot troubleshoot your personal computer.

Student Email Login Information

Coastal is excited to announce the implementation of a state-of-the-art communication and academic service: Campus Cruiser. All curriculum students are assigned a Campus Cruiser® e-mail account. Online students are required to utilize their Campus Cruiser™ email account to communicate with their online instructors.

To access your new account go to http://prod.campuscruiser.com/coastalcarolina.

Your username for Campus Cruiser® and Blackboard consists of first name, last name, and last three digits of your student ID number, which is located on the top left hand corner of your registration form. The default password is “coastal” and the last three digits of your student ID number and you will be prompted to change it upon first login.

Examples: John Smith with a student ID number of 1234567 would be:
Campus Cruiser® and Blackboard – Log In ID = johnsmith567
Campus Cruiser® email address = johnsmith567@cc.coastalcarolina.edu
Default Password = coastal567

Blackboard

Blackboard LogoThe Coastal Carolina Community College online education platform is designed to transform the Internet into a powerful environment for the educational experience. This platform is used for both continuing education and curriculum online classes. Your Blackboard username will be your full name followed by the last three digits of your Coastal student ID number The default password is coastalXXX where XXX is the last three digits of your student ID number.

Example: If your name is Peter Smith, and your student ID number is 123, your username would be petersmith123 and your temporary password would be coastal123.

To access Blackboard, select the Blackboard link on the Coastal Carolina home page or from within Campus Cruiser.