Help Desk

The goal of the Help Desk is to provide solutions to faculty, staff and students who have computer related problems or questions. For your online, hybrid, or Web-enhanced classes, you may occasionally have technological problems. Begin your assignments early to ensure that, if you do have technical issues, you will have enough time to correct the problems before your due dates.

The Helpdesk is located in the Ragsdale Computer Lab, Room 105.
Monday — Thursday 7 AM – 9:50 PM
Friday 7 AM – 4:50 PM
Saturday 8 AM – 4:50 PM

If you are having technical difficulties, please contact the Help Desk directly at (910) 938-6123

For non-computer related questions, please contact the Switchboard at (910) 455-1221
Please note, that in most cases, we cannot troubleshoot your personal computer.

Student Email Login Information

Coastal is excited to announce the implementation of a state-of-the-art communication and academic service: Campus Cruiser. All curriculum students are assigned a Campus Cruiser® e-mail account. Online students are required to utilize their Campus Cruiser™ email account to communicate with their online instructors.

To access your new account, click MyCCCC at the top of the page in the Search box.

Your username for MyCCCC consists of first name, last name, and last three digits of your student ID number, which is located on the top left hand corner of your registration form. The default password is “Coastal” and the last three digits of your student ID number. After your first login, you will be asked to answer a series of challenge questions and change your password. See “use a strong password” for more information on our password requirements.

For technical support, contact the Coastal Help Desk at (910) 938-6123.