Emergency Medical Dispatcher

Please refer to the currentĀ Continuing Education Schedule of Classes for upcoming dates and times.

These courses are offered through the National Academy of Emergency Dispatch, by an academy approved instructor. Completion of these courses leads to national certification and North Carolina Emergency Medical Dispatcher credential.

This course is designed to prepare the student to perform the functions of an Emergency Medical Dispatcher (EMD) using the Medical Priority Dispatch System. Through lecture, demonstration, and hands-on practice, this class will cover all the aspects of the job of EMD. Upon successful completion of this class, the student will be qualified to test for credentialing as an Emergency Medical Dispatcher.


  • High School Diploma OR
  • GED OR
  • TABE test for reading comprehension score of 10.0 or higher


24 hours – 3 consecutive days, 8:00 am – 5:00 pm. Classes scheduled as needed


  • Principles of Emergency Medical Dispatch
  • EMD Course Manual
  • EMD Scenario Manual

Books are issued in class.