Emergency Telecommunicator

Please refer to the current Continuing Education Schedule of Classes for upcoming dates and times.

These courses are offered through the National Academy of Emergency Dispatch, by an academy approved instructor. Completion of these courses leads to national certification.

This course is designed to focus on developing the essential knowledge and skills required to function as an Emergency Telecommunicator. The course will include lecture with practical application, as well as visiting an actual Public Safety Telecommunications Center.


  • 18 years of age
  • High School Diploma or GED® diploma


40 hours

Monday thorough Friday, 8:00 am – 5:00 pm. Classes are scheduled as needed


  • Emergency Telecommunicator Course Manual

Books are available in class.