Resetting Your Password

What is Self-Service Password Reset (SSPR)?

SSPR is a solution that can be used when you have forgotten or would like to change your password. This allows you to change your password on your own without having to call the helpdesk.

How do I reset my password?

Click on the “forgot password” button, enter your user name, and click continue. Answer the series of security questions successfully and click continue once more. Enter your new password and confirm. Click continue one final time to complete the reset process.

Can I reset my password 24/7?

Yes, with self-service password reset you are able to reset your password whenever you may need to. You may reset your password anytime, 24/7/365.

Where can I change my password?

When do I need to change my password?

Password policies are set by the IT department and require that your password be changed every 90 days. However, if you feel that your password has been exposed, it is recommended that you change your password via password reset.

What makes for a “good” password?

It is highly recommended that you should select a password that is both easy for you to remember, and difficult for others to guess.

When selecting a password for use with your Coastal Carolina Community College account you must have met the following criteria.

  • Be a minimum of eight (8) characters long
  • One (1) lowercase character [a-z]
  • One (1) uppercase character [A-Z]
  • One (1) Numeric character [1-9]