Financial Aid Assistant

Assist individuals in completing financial aid applications and rectifying any problems.  Assist in reviewing prospective student aid applications and determining financial aid award amounts for electronic processing.   Answer telephones, take messages, and independently secure information to resolve questions and provide responses where applicable.  Build and maintain student financial aid files.  Assist with information/orientation sessions related to financial aid, assist with data collection for preparation of reports, mail correspondence and notifications to students, prepare correspondence in support of the Director, and perform other duties as assigned.  High school diploma or equivalency, and proficiency in Microsoft Office and computer keyboarding required.  Completion of a college-level certificate/diploma in accounting, business, financial services or related area, excellent customer service skills and knowledge of basic income tax procedures preferred.  Some evening work may be required.   Must possess NC Notary commission, or be willing to obtain it, at the cost of the College, within 120 days of employment.

Salary:  $2,014.00 per month.

Start Date:  March 1, 2018.

Closing Date:  February 7, 2018, or open until filled.