The Coastal Carolina Community College Dental Clinic is first and foremost a teaching facility. The primary goals of our Dental Clinic are twofold. First, we must provide the best possible education for our students. And second, we strive to provide the highest quality care possible for patients.
Our students and faculty provide dental hygiene care only. We do not diagnose or treat dental diseases. Any additional care you may require must be secured through a private dental office. We strongly urge you to maintain a regular schedule for checkups with your dentist.
Due to added paperwork and the process of checking our students’ treatment, your appointments will take longer than those in a private dental office. It may also be necessary for you to return for additional appointments in order to complete your treatment. Before scheduling an appointment, please make sure you have the time to commit to following through with all appointments. Students only receive credit for completed patients; therefore, if a patient fails to return for follow-up treatment, it can affect the student’s success in the program.
Students schedule patients based on their quota for the semester. If you do not have dental needs that match the requirements set for students in a particular semester, you may not be called for an appointment for several months. When you are accepted as a patient in our clinic, we cannot promise that you will be treated on a regular basis. It is wise to supplement visits to our dental clinic with visits to your regular dental professional.
If you have children, make sure you can find alternate care for them on the day(s) of your appointment. College policy prohibits children from being in the Clinic, or in the reception area unattended.
For more information on the Dental Clinic, refer to the FAQs for Dental Clinic Patients section, or call the Dental Department at 910.938.6270.
FAQs for Dental Clinic Patients
Statement of Patient’s Rights
As a patient in the Coastal Carolina Community College Dental Clinic you have the right, consistent with law, to:
- Be treated with adequate, appropriate, compassionate care at all times and under all circumstances.
- Receive treatment without discrimination as to race, color, religion, sex, national origin, disability or sexual orientation.
- Request accommodation for a disability by completing the “Request for Accommodation” form in advance, so as to provide the college sufficient and adequate time to meet your needs. You may obtain this form from the Admissions office. We can not guarantee the availability of a reasonable accommodation unless advance notice is given.
- Be informed of all aspects of treatment, including costs.
- Know the names, positions, and functions of any dental instructors, staff, and students in the Dental Department Clinic who are involved in your care.
- Receive considerate and respectful care in a clean and safe environment free of unnecessary restraints.
- Obtain a thorough evaluation of your dental needs.
- Be treated as a partner in case and decision making related to treatment planning.
- Receive current information and be assured of quality treatment.
- Be taught how to maintain good oral health for a lifetime.
- Be able to refuse treatment to the extent provided by law and to be informed of the medical/dental consequences of that refusal.
- Receive complete information about your further treatment needs and any referral that is advised.
- Have confidentiality of all information and records regarding your care.
- Review your record and obtain a copy of your record if you request it.
- Receive dental treatment that meets the standard of care in the profession.
- Complain without fear of reprisals about the care and service you are receiving and have the clinic supervisor respond to you, and if requested, respond in writing.
- Receive assurance of continuity and completion of treatment within the scope of comprehensive dental hygiene care.
Statement of Patient’s Responsibilities
As a patient in the Coastal Carolina Dental Clinic, you have responsibilities as well as rights. You have the responsibility to:
- Share honestly and completely your medical and dental history, previous illnesses, hospitalizations, exposure to communicable diseases, information about medications you are taking, allergies, and your current medical care.
- Follow your treatment plan and ask questions about anything you don’t understand.
- Keep scheduled appointments and give at least 24 hours advance notice, if unable to do so.
- Be prompt for your appointments. It is important that you receive complete care and that students have adequate time to provide the services.
- Be an active participant in the dental care of yourself and your family. Ask questions so that you can better understand the nature of your dental condition and the treatment provided.
- Contact your personal dentist for regular dental care and for dental hygiene care if you are not selected as a patient or have not been contacted by the time your regular check up is due. The Dental Department clinic cannot guarantee regular, periodic cleaning appointments for anyone.
- If you have children, make sure you have alternate care for them on the day(s) of your appointment. College policy prohibits children from being in the clinic, or in the reception area unattended.
Screening & Appointments
Prior to being treated by a student in the Dental Hygiene Clinic, all new patients and patients who have not been seen in the clinic within three years must be screened. There is no charge for the screening appointment which takes approximately one-half hour to complete. At the screening appointment, a student will review your medical/dental history, monitor and record your vital signs and determine the complexity of your dental hygiene needs. Your teeth will not be cleaned at this appointment.
After the screening appointment, your name will be placed on a list of prospective patients. The students rely on this list when choosing patients to meet the semester’s requirements.
When students first begin the clinical component of the dental hygiene curriculum, they treat patients who do not have complicated dental hygiene conditions. As they progress through the program, their clinical skills increase and they need to treat more difficult patients. By the second year, students are treating patients with periodontal disease and other complex problems. When a student needs a patient with your classification you will be called and scheduled for treatment. Depending upon the semester and your individual needs, you may be called within a few days of the screening or you may have to wait several months. If you need to have your teeth cleaned more quickly than our students can accommodate you, we suggest that you schedule an appointment with your private dental office.
It will take anywhere from two hours to several appointments to complete your dental cleaning depending upon the complexity of your required treatment and the speed of the student clinician. If you do not have time to allow the student to complete your cleaning, please do not begin treatment. Students must meet strict quotas each semester and they do not receive credit for incomplete treatment. Your failure to return to complete treatment could put the student in jeopardy of not completing quota. This will greatly affect the student’s ability to succeed in the program.
Being accepted as a patient in our clinic does not mean that you will be seen on a regular basis. Again, students schedule patients based upon their clinical quotas. If you have conditions that do not meet the needs of the students, you will not be called. We do our best to provide ongoing care for our patients; however, this is first and foremost a teaching institution and the educational needs of the students must take priority.
When you are contacted to schedule an appointment, be sure to write down the student’s name and telephone number in case you need to contact the student regarding the appointment.
For more information on the dental clinic, refer to the FAQs in the Patient Services section or contact the Dental Department at 910.938.6270.